Frequently Asked Questions
General Information
Which grass variety is best for me and my home?
It’s important to be clear about how you want your lawn to perform once your lawn is laid, and importantly how much time you are planning to spend maintaining your lawn. We have three different turf options for you to consider. Regardless of your situation one of our turf options will suit your home. Please visit the buyer’s guide page for more information.
If you are still not sure? No problem, call us and we’ll happily talk you through it.
When is the best time of year to lay turf? How about in the winter, can turf still be laid then?
In Tasmania, the best time of year to lay new turf is spring and/or Autum, although it can be laid all year round. A lawn laid in warmer months of the year develops and establishes in a shorter time frame. Turf laid in the middle of winter will take longer to establish and will be slower to send roots into the soil.
How do I know how much turf to order?
Visit our measure my lawn page and there is a measuring tool available there to assist you with the measuring process. It is advisable to add up to 10% to your order to ensure you are covered.
How much does turf weigh?
1 roll of turf weighs around 10kgs, although the weight varies with moisture content.
Can I come to the farm and see the grass in person?
Yes, we are always happy for our customers to come to the farm to take a look at the turf before confirming orders. It’s a chance to see our turf options in person and ask any questions you might have to ensure your preferred turf is the right one for you. We like you to call ahead of time so we know you are coming to ensure someone is around to assist you.
Delivery
Do I need to be home to receive the delivery?
It’s preferred if you are, but not 100% necessary. Your requirements for delivery just need to be well communicated to us so we know where you’d like us to drop off your turf, and we’ll sort it from there.
How will my turf be delivered?
Your turf will be delivered either on our Landfall Turf truck or by a delivery company engaged by us. Your turf will come in rolls, likely on a pallet, just let our delivery driver know where you want them placed.
What days do you deliver?
We operate 6 and days a week. Monday to Friday – 7:00am till 5pm. Saturday – 7am till 12.00pm. Sunday’s we are closed.
Can I pick up my own turf?
Pick up is available from the Landfall Turf farm 5 days a week, with morning pick up times available. All appointed pick-up times must be adhered to, as this is a working farm and safety is important to us.
For more information visit our turf delivery & pick up page.
What sort of lead time is required for delivery of my order?
You tell us when you want it delivered and we’ll try and make it work, but more generally we say 2 days’ notice and we’ll make it happen.
Preparation & Installation
How do I install turf myself?
Refer to our How do I go about laying my new lawn article. If you’ve got further questions from there, feel free to give us a call.
Before laying, at what level do I need to have my soil so my lawn sits level with pathways and edging?
We recommend that your soil be approximately 20mm below existing driveways and pathways so when your turf is laid it will be roughly level as the turf does tend to go down a bit over time.
When should I mow my new lawn?
Once your new lawn’s root system is well established mowing can start. This can be checked by gently pulling at the turf to test the anchorage. Once the anchorage is firm and there is no movement in the turf, mowing can commence. Remember to follow the 1/3 rule and that is to never remove any more than 1/3 of the height of grass in any one mowing.
How much water should I give my new lawn on the day of laying it?
Enough water to soak it so the water penetrates through the new turf, including the soil backing. After this, we recommend watering your new lawn multiple times a day (between 2-4) for the first 7-10 days, then gradually reducing the frequency to daily, then to every other day, then eventually 1-2 heavy waterings per week (normal watering practices).
What type of soil do you recommend for underlay?
Sand is what we prefer to use. It increases the drainage, its easy to work with, dog urine drains away better, it’s readily available and its cost effective.
Can I install a new lawn over my old grass?
No, not really. You will be disappointed with the outcome. Your area will need to be prepared properly. Visit at our prepare my lawn page for more information.
How important is site preparation before installing my new lawn? Can we do it ourselves?
Its crucial! Like the construction of anything, its all about getting the foundations right. Putting your lawn together is no different. Yes, you can do it yourselves! Please visit our prepare my lawn page for more information. If you are not sure after that, then give us a call.
Does Landfall Turf provide turf installation services or do you just supply the turf?
Landfall Turf can take care of the whole process for you no problem. Either go through our enquiry page or contact us by phone or e-mail via our contact us page and we can go through it with you. For more information visit our turf preparation & laying page.
How long can turf stay on the pallet before it’s laid?
Turf is a living plant and needs to be installed as soon as possible after it is delivered. However, as a rule, we suggest laying your new turf within 24 hours of it being cut at our farm. This will reduce the likelihood of the turf drying out & burning on the pallet. This timing does vary depending on the time of year.